Terms of Service
Effective January 5, 2026. These terms govern your use of Partelio CobbleTech services, website, and products.
1. Scope and Acceptance
- These Terms apply to all visitors, customers, and users of Partelio CobbleTech online platform and physical shop services.
- By accessing the website, placing an order, or creating an account you accept these Terms in full.
- Partelio CobbleTech reserves the right to update these Terms with 30 days notice via email or site banner.
2. Accounts and User Conduct
- You must provide accurate contact and billing information when registering.
- Account sharing, bot usage, or automated scraping of catalog data is prohibited.
- We may suspend accounts that violate these rules or attempt fraudulent transactions.
3. Payments, Pricing, and Refunds
- All prices shown are in USD and include applicable taxes at checkout.
- Payment is processed securely upon order confirmation; accepted methods include credit cards and PayPal.
- Refunds for completed custom repair work are granted only if defects are due to our workmanship within 60 days of delivery.
- Non-refundable items include specialized sole materials once installed.
4. Intellectual Property and Content
- All branding, product designs, and repair techniques remain the exclusive property of Partelio CobbleTech.
- User-submitted photos of repaired items may be used for marketing purposes unless opt-out is requested in writing.
- Reverse-engineering our hardware tools or software is strictly forbidden.
5. Disclaimers and Limitation of Liability
- Shoe repair services are provided “as is” with no warranty beyond stated repair timelines.
- Partelio CobbleTech is not responsible for consequential damages arising from delayed shipping or product misuse.
- Our total liability shall not exceed the amount paid for the specific service or item purchased.
6. Governing Law and Disputes
- These Terms are governed by the laws of the State of California.
- Any disputes shall be resolved through binding arbitration in San Francisco County.
- Class action lawsuits are waived. Contact [email protected] for formal claims.